College Technology Services

Welcome to College Technology Services (CTS), a division of Glendale Community College's Office of Information Technology.

As the Director, my goal is to lead CTS in providing the best Technology Customer Services to our clients.  From in person to on-line support, my goal is to consolidate services into streamlined entry points for our clients. 

Through training and client services, CTS employees strive to create the best possible technology experience for our clients.  In addition we hope to  help our clients to be more productive with technology by offering timely training, a one stop Helpdesk, and a hardware staff that prides themselves on quality.

Whether you are a seasoned technology veteran or a novice, our knowledgeable staff is here to help you with your technology needs


Dorene Kessler,
Director, College Technology Services

There are two divisions that fall under the College Technology Services and they are College Application Services and Technology Support Services.

College Application Services, Manager: Dave Fraedrich
Manages programmers, graphic designers, website developers, online course delivery experts and support staff customize technology for GCC specific needs.  We provide additions to out of the box software, website design and development expertise, and custom software applications to streamline and support GCC's business processes.

Technology Support Services, Manager: Scott Kozakiewicz
Manages the Help Desk requests for both students & faculty for Hardware (ie. Windows Desktops/Apple Macs and Scanners), and the Multimedia Presentation Systems in the classrooms (ie. Projectors, Document Cameras, CD/DVD Players, etc.).  We also provide services to setup portable audio/video systems for specialized events on campus, duplication/conversion services and several others, Click here for a detailed listing of all the services with further explanations.


Building: HIgh Tech Center 1 (HT1)
Phone: (623) 845.3458
Hours of Operation


Mon.- Thurs. 7 a.m. - 8 p.m.
Fri. 7 a.m. - 6 p.m.
Sat. 8 a.m. - 1 p.m.


Mon. - Thurs. 7 a.m. - 8 p.m.