Work Order Requests

Facilities Management provides a variety of services from custodial care to major renovations. Work order requests can be submitted for the services provided below. Requests for major renovations, new/minor construction, and building modifications are to be submitted as a Project Management Team (PMT) request.

How To Submit a Work Order Request

Work order requests for services can be submitted these three ways:

  1. Contact Facilities Management at (623) 845-3030.
  2. Fill out a Work Order Request Form online.  The Submittal Password is 'facilities'.
    Need assistance?  Download the Requester Guide for instructions on how to submit work order requests.
  3. E-mail your request to Facilities Management.

Emergency Reporting

  1. For emergencies, please call the Facilities Management office at 623-845-3030 during business hours.
  2. For minor issues after 4:30 p.m. (temperature controls, restroom concerns, etc.), please contact Public Safety at 623-845-3535.
  3. For all security-related issues, contact Public Safety at 480-784-0911.

Request Process

  1. Upon receipt of the request, Facilities Management will initiate the work order.
  2. A work order number will be assigned and a notification will be sent to the requester.
  3. The work order information is relayed to the appropriate service unit.
  4. The requester is contacted if a consultation is required.
  5. The work order is closed after the work has been completed.
  6. Requester receives notification that the work order has been completed.

Services Provided

  • Building Maintenance: Doors, Keys, Latches, Switches, & Push Pads.
  • Carpentry: Fabrications, Installations, Repairs, Carpeting, & Windows.
  • Custodial: Custodial Services (all areas), Light Bulb Replacement, Shampoo Carpets, Floors, Batteries, Event Set-ups, & Interior Graffiti.
  • Electrical: Outages, Wiring, Breakers, Light Ballasts, Switches, Whips, & Fans.
  • Furnishings: New & Used Furniture, ADA Accommodations, Surplus Requests, Installations, Office Moves, Repairs, Upholstery, & Signage.
  • Grounds: Grounds, Landscaping, Sprinklers, Parking Lots, & Exterior Graffiti.
  • HVAC: Hot/Cold Calls, Air Conditioning, Heating, Thermostats, Ice Makers, Exhaust Fans, & Ceiling Leaks.
  • Locksmith: Keys, Broken Locks, Door Knobs & Latches, & Hardware.
  • Maintenance Assistant: Clocks, Dispensers (Towels, Seat Covers, Hygiene), Pencil Sharpeners, Lights, Picture Hanging, Markerboards, Tackboards, Ceiling Tiles, & Event Set-ups.
  • Painter: Painting, Patching, Touch-up, Staining & Sealing.
  • Plumbing: Sinks, Faucets, Toilets, Drinking Fountains, Drains, & Leaks.
  • Utility Worker: Miscellaneous Repairs.
  • Waste Management: Waste, Recycling, & Shredding Services.


Building: Administration (A) - 57
Phone: (623) 845-3030
Fax: (623) 845-3025
Hours of Operation


Mon. - Fri. 6:30 a.m. - 4 p.m.


Mon. - Thurs. 7 a.m. - 5:30 p.m.