Microsoft Desktop Support Technology (CCL)
The Certificate of Completion (CCL) in Microsoft Desktop Support Technology program is designed to provide training for entry-level computer maintenance and help-desk positions. Students will develop the skills to troubleshoot desktop environments running on the Microsoft Windows operating system. Courses in the program also help to prepare for the Microsoft Certified IT Professional: Enterprise Desktop Support Technician 7 (MCITP) examinations, 70-680 and 70-685.
You must earn a grade of "C" or better in all courses required within the program.
If you are interested in continuing your education, courses in this certificate program may be applied toward an Associate in Applied Science (AAS) in Microsoft Networking Technology.